Ethernet service provided by the Switch requires local access service and Customer Premise Equipment to “hand-off” a standard type of data connection, typically a RJ 45 interface.
Yes. 1+1 protection is in-‐place for all Ethernet service scheduled on The Switch network.
As a product of The Switch Network, monitoring and diagnostic tools are in-‐place at The Switch Network Operations Center to provision, monitor and diagnose problems and issues that may arise. These tools are similar to the tools that allow the operation to monitor video service and overall, the same level of service and support exits for Ethernet service that exists for video service.
The Switch has established a very granular and dynamic Ethernet product, one that we believe is suited to accommodate several different applications to serve media organization’s dynamic needs that include, communications, administrative data requirements and the evolving file-‐based workflows that continue to be important production tools to support media productions. These increments of service include:
Special Event Service Packaged with Video Service:
With a recent upgrade of its Customer Controlled Software system, SwitchIT, customers can schedule and provision Ethernet service themselves or call The Switch Booking Operation (212 227 9191) to schedule their Ethernet service.
Sufficient Switch connectivity to support all inbound and outbound requirements. FiveNines venues. FiveNines infrastructure, but not necessarily.
No. For each HomeRuns path, digital audio is an embedded feature of audio transport and is currently capable of supporting one Digital Audio Group (4 channels of audio) or four Digital Audio Groups (16 channels of audio), as required by the customer.
The Switch has enhanced its monitoring, internal routing distribution systems and, coupled with network transmission diagnostic tools already in-‐place, has access at its Network Operations Center to all HomeRuns signals transported in the network. These capabilities assure that if a HomeRuns transmission anomaly occurs, isolation of the problem, and remedy, is rapidly achieved.
Like any other feed, HomeRuns are monitored from The Switch’s 24/7/365 Network Operations Center(s) which features state-‐of-‐the-‐art network management and video monitoring systems, 24/7 booking support, and is equipped with UPS and Generator backup systems, Snell & Wilcox Alchemist Standards Converters and HD/SD Up/Down conversion capabilities.
Generally scheduled via templates. HomeRuns and SwitchIT
Each individual camera source is JPEG compressed. The Switch is provided isolated hand off of each camera feeds at the venue’s I/O panel, The Switch encodes each individual camera feed and transports it, 1+1, across its network to the customer’s on-‐net facility where the signals are decoded and presented as a baseband HD-‐SDI handoff to the client for routing to their production control room. Audio channels are embedded with the video. Directors can direct camera operators with <.03 second delay. Return paths to venue can be supported as well.
HomeRuns is The Switch’s solution for centralized production, allowing isolated camera feeds, audio channels and file-‐based workflows to seamlessly integrate the remote production with the customer’s broadcast center facility. The Switch’s HomeRuns service is designed to support the high quality, low latency, needs of Sports, News and Entertainment production using our J2K platform
The Switch can provide 4k service now.
Every Broadcast Plant is different but for the most part, the Broadcast Center will need 3G-‐SDI routing and distribution infrastructure to internally pass the 4K signal that is handed-‐off to the customer by The Switch. 4K monitoring capability is required at the customer’s Transmission Center, through to the Production Center environment offering technical and operational support of 4k service at the client facility.
The native 4K signal that is “handed-‐off” for connectivity to Switch resources (4X 3G-‐SDI) is supported by the J2K compression system in The Switch Network and embeds audio, enabling support of one Group of Digital Audio (4 channels of audio) or four Groups of Digital Audio (16 channels of audio). Audio service for 4K is consistent within the fabric of The Switch Network and is accommodated just like any other service that requires audio transport.
Yes. 1+1 protection is in-‐place for 4K service scheduled on The Switch network for 4K service.
The Switch has implemented 4K monitoring and management stations at its Network Operations Center that offers the operation complete visibility of 4K video that may be provisioned in the network. In addition to this monitoring capability, all health & status diagnostic systems are available to the NOC operation which can isolate and remedy any 4K technical issue that may exist.
The Booking Operation of The Switch (212 227 9191), using Scheduling and Provisioning systems of the Network, will schedule 4K service. Because it is a relatively new offering, we suggest you have a conversation with your designated Account Representative so the specific 4K application may be discussed so a detailed proposal can be furnished to describe the technical operational and commercial requirements of the potential 4k application.
The 4K signal is segmented into four quadrants, each of which are 3G or HD-‐SDI. These four signals are each presented as an individual input source at The Switch I/O panel at the venue or the customer location. The Switch JPEG2000 encodes each signal and they are then fed across our 20Gbps network, always 1+1 protected to the receive end where the four signals are synchronized and stitched back together to present one seamless image via four 3G or HD-‐SDI hand-‐offs.
4K is the new standard for Ultra High Definition Television. 4K is roughly 4X the resolution of 1080p High Definition.
By default in XprsIT, FiveNines and Standard Video ports are active and can be select prior to picking a transmission Type. However, the Ethernet ports will not be active until an Ethernet Transmission type is selected and then the Video ports will be greyed out.
FiveNines capable ports and access to Venues is a service that must be purchased in addition to any current services. Please contact your Account Executive for more details.
Yes, but the service will not be FiveNines capable from end to end.
FiveNines port identifiers that start with an E are Ethernet ports and also have a network plug icon to the right of the port name. FiveNines port identifiers that start with an N are FiveNines capable Video ports and have a video camera icon to the right of the port name.
Yes. All Quality of Service Transmission types have been renamed to indicate the type of service followed by the speed or bandwidth rating.
With these new QoS designations, we are simplifying and expanding the J2K product offering. JPEG 2K (4) is a 150 Mbps Quality of service with 4 audio channels, JPEG 2K (16) is a 240 Mbps Quality of service with 16 audio channels.
The J2K US Quality of Service (QoS) is no longer available and has been replaced by JPEG 2K (4) and JPEG 2K (16)
Due to the complexity, currently Ethernet pricing will be added manually during the billing process.
Certain customers have the ability to book FiveNines Point to Point Ethernet services and the Ethernet buttons in the Transmission section is used by them to select which bandwidth they need.
Due to the complexity of those types of bookings, pricing will be added manually during the billing process.
If you do not see a FiveNines Icon next to any of the cities in the Source or Destination pulldowns, then your company does not have the authorization to book FiveNines ports.
The FiveNines Icon next to a city indicates that there is a FiveNines Venue or capable Port in that city that you are authorized to book.
The FiveNines Icon next to a port indicates that the specific port is FiveNines capable.
FiveNines is a service created by The Switch to provide 1+1 redundant service (Video and Ethernet) to/from all sports venues and to/from some customer locations that have FiveNines equipment. The Switch has always provided a 1+1 service within The Switch Network. FiveNines expands that 1+1 protection directly to/from All sports venues and some customer locations. With FiveNines equipment/service even your LOCAL connection(s) are protected 1+1 to provide unsurpassed end-‐to- end reliability.
The first thing you should do is reset your browser on your touch-screen control panel. If that does not work, you should then power cycle the touch-screen unit. If those two options do not work, call the NOC at 212 227-9191.
On your touch-screen control panel, select the destination and press the "Goodnight" button.
On your touch-screen control panel, select your source, then select your destination, press take. It's as simple as that!
The NOC has its own Uninterruptible Power System (UPS) that provides emergency power to the NOC load when the commercial power source fails. Once the main power source fails, the UPS takes the load until the NOC's emergency generator is automatically activated which takes less than a minute at which time a transfer switch moves the load to the generator. Customers of The Switch should not notice the loss of commercial power.
You can but The Switch has a Call Center that is staffed twenty-four hours a day, seven days a week. Our Call Center is always available and dedicated to take your reservations. The direct number to reach the Call Center is 212 227-9131 or you can reserve ICOD services via your own Touch Screen panel.
The Switch has three 24/7/365 Network Operations Centers located in New York, NY; Los Angeles, CA; and London England.
60 Hudson Street, suite 201
New York, NY 1003
3440 Motor Ave, The Circular Building
Los Angeles, CA 90034
65 Lever Street
EC1V 3AR London